Returns & Exchanges

RETURNS

WHAT IS THE RETURNS PROCESS?

If you are not 100% satisfied with your purchase, you can return your item(s) for a refund. Returns must be done within 7 days of receipt, un-used, in the original brand packaging.

 

HOW LONG DOES IT TAKE FOR ME TO RECEIVE A REFUND?

Your returned items, together with your return slip, are usually received and accepted within 3-5 working days.

 A refund would be issued shortly after we receive your items, according to the preferred refund method indicated on your return slip.

- Bank Transfer: up to 3 working days

  • For bank transfer refund option, please provide the following details on the return slip:
    1. Full name:
    2. Account no.:
    3. Bank code:
    4. Branch code:

- Cheque: up to 7 working days via post to address

  • For cheque refund option, please provide the following details on the return slip:
    1. Full name:
    2. Address:

 

I'VE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. WILL I BE REFUNDED?

Should you like to cancel your pre-paid order before it is ready to be shipped, you will be refunded fully.

 

EXCHANGES

Should you like to exchange your items, please contact us directly at +65 6744 9935 or enquiry@suhaim.com.sg to make changes to your order.

... ... Returns & Exchanges | SWING - Muslim Lifestyle Store ...
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